Days sales outstanding Wikipedia

However, it can be a difficult goal to achieve for larger and more powerful customers, which may demand longer payment terms. This is necessary at the latest if you often have liquidity problems due to a high DSO value because you do not have enough cash available to pay your own invoices on time. Another way to improve your cash flow is to require a deposit before starting work, or to agree payment terms that require progress payments. Both upfront deposits and progress payments, which are delivered based on the completion of a specific part of the work you’re doing for a client, can help you get paid faster for your work.

To calculate DSO, divide the total accounts receivable for a given period by the total credit sales for the same period, and multiply the result by the number of days in the period. On the other hand, if a company’s days sales outstanding (DSO) is decreasing, the downward trend is a positive sign suggesting the company is more efficient at cash collection (and thus has more cash). The days’ sales in accounts receivable ratio (also known as the average collection period) tells you the number of days it took on average to collect the company’s accounts receivable during the past year. Days sales outstanding (DSO) is a measure of the average number of days that it takes a company to collect payment for a sale. Unpaid invoices can be a source of stress for any business, and dealing with them can be painful. Several reasons could contribute to customers not paying on time, such as lost bills or incorrect pricing.

How to Improve Your Days Sales in Receivables Ratio

This metric helps businesses track the efficiency of their accounts receivable process and the overall health of their cash flow. Day Sales Outstanding (DSO) is a financial metric used to measure the average number of days it takes for a company to collect payment from its customers after a sale has been made. This metric provides valuable insights into the efficiency of the company’s accounts receivable management. Days sales outstanding can vary from month to month, and over the course of a year with a company’s seasonal business cycle. Of interest when analyzing the performance of a company is the trend in DSO. If DSO is getting longer, accounts receivable is increasing or average sales per day are decreasing.

  • The mix of product/services offered by the business, each of which may be aimed at different customers, with each product/service having different prices and costs.
  • Start with a free account to explore 20+ always-free courses and hundreds of finance templates and cheat sheets.
  • The following are all possible methods for reducing the number of accounts receivable days.
  • The easiest way of finding this value is to read the company’s annual report.
  • This would help them understand whether the customers have received their invoices on time or not.

For companies, this value is of great importance because it has a direct influence on liquidity. Read here how to calculate, interpret and improve the Days Sales Outstanding. Many clients may be accustomed to making payments using a certain method, which can create friction when it’s time for them to pay their bills. Offering a wide range of payment options can help eliminate this common barrier to getting paid on time. When you discover past-due accounts, take action to remind clients of their overdue payments.

Contingent deferred sales charge (CDSC)

A business with high DSO often fails to convert orders to cash, and in some cases, it writes off the payment as a bad debt. Days sales outstanding is considered an important tool in measuring liquidity. In some sense it measures the balance between a company’s sales efforts and collection efforts. If sales decreases in isolation DSO will increase indicating that may run into cash flow problems in future when the sales dip flows through the collection cycle.

Why would days sales in receivables increase?

Measures the number days’ worth of sales in accounts receivable (accounts receivable
days) or days’ worth of sales at cost in inventory (inventory days). Sharp increases in these measures
might indicate that the receivables are not collectible and that the inventory is not salable. When it comes time to collect payments from customers, don’t delay on getting invoices sent out. You may not always be able to control how quickly customers pay you once they have your invoice in hand. But sending out invoices as quickly as possible once you’ve delivered a product or service is one action you can take to improve the speed of payments. Other metrics businesses can use to assess the effectiveness of their collections include the cash conversion cycle and accounts receivable turnover ratio.

However, senior management, particularly in medium-sized businesses, often overlooks opportunities to leverage DSO for optimizing their business processes. Here’re some common use-cases where organizations misinterpret DSO, hindering their potential for improvement and growth. After understanding what days sales outstanding is, we can now move on and explore the purpose of calculating DSO. With this DSO calculator (Days Sales Outstanding) you can easily calculate how long it takes for a company to collect money from its customers. Days sale outstanding is a very effective metric when analyzing the effectiveness of a company. In addition, DSO is not a perfect indicator of a company’s accounts receivable efficiency.

HighRadius RadiusOne AR Suite provides the complete collections solution tostreamline labor-intensive processes by automating correspondence and providing a native dialer while delivering apersonalized CX. It is quick to deploy and ready to integrate with ERPs like Oracle NetSuite, Sage Intacct, MS Dynamics,and scales to meet the needs of your order-to-cash process. The Integrated Receivables Cloud Platform from HighRadius is an industry-trusted credit and collections platform. Let’s say company A has a sales forecast of around $20,000 in 30 days, and DSO is 20.

Sales allowance

One way to do this is by monitoring and improving your Ratio. Knowing how long it takes for a customer to pay you can help you make informed decisions about managing cash flow, setting credit policies and collecting payments on time. A higher ratio indicates a company with poor collection procedures and customers who are unable or unwilling to pay for their purchases. Companies with high days sales ratios are unable to convert sales into cash as quickly as firms with lower ratios.


A wrong approach to judge DSO could lead to the setting of unrealistic targets by senior management. For example, while undertaking digital automation projects, you might end up setting wrong DSO targets in the ROI calculation. This would result in an improper action plan which might be counter-productive for the organization’s A/R operations. This would help them understand whether the customers have received their invoices on time or not. DSO evaluation should be dissected based on faulty invoices, late invoices to have more insights. To have better tracking of billing & invoicing, organizations should resort to EIPP.

Inventory Days

Day Sales Outstanding (DSO) is a measurement of the average number of days a company typically takes to collect revenue once a sale has been completed. Usually completed on a monthly or quarterly basis (sometimes annually), DSO calculations can be highly beneficial once you understand the process for completing them. The debt collections experts at Atradius suggest that tracking DSO over time also creates an incentive for the payments department to stay on top of unpaid invoices.

اترك تعليقاً

لن يتم نشر عنوان بريدك الإلكتروني. الحقول الإلزامية مشار إليها بـ *